Mentions légales

General Conditions

This document sets forth the terms and conditions of use of the website www.tiche-studio.com and the services provided by Tiche Studio. By accessing or using this website, you agree to be bound by these terms and conditions.

Products and Services

Tiche Studio specializes in the online sale of knitwear within Europe. All products listed on our website are available exclusively through our online store.

Prices

All prices listed on the website are in euro and include VAT. Shipping costs are not included in the product prices and will be calculated at checkout based on the delivery address.

Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Other payment methods available at checkout

Shipping and Delivery

We ship our products within Europe. Orders are processed within 5-7 business days and delivery times vary based on the destination. Customers will receive a confirmation email with tracking information once their order has been shipped.

Returns and Refunds

Customers have the right to return products within 14 days from the date of receipt. To initiate a return, please write to tiche.universe@gmail.com. and ask for a return label. Returned items must be in their original condition and packaging. Refunds will be processed within 5 business days of receiving the returned items.

Data Protection

Tiche Studio is committed to protecting your personal data. All personal information collected on this website is used solely for the purpose of processing orders and improving your shopping experience. For more information, please refer to our Privacy Policy.

Liability

Tiche Studio is not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products. Our liability is limited to the amount of the purchase price of the product.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Italy. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Italy.

Contact Information

If you have any questions or concerns, please contact us at:

Email: tiche.universe@gmail.com
Phone: +39 3484744291